Not every client who sits in an organic salon chair is there for the ingredients. In fact, one of the biggest misconceptions in low-tox hairdressing is that all organic clients share the same motivation. Sydney colourist Chantal Haberland breaks down the results-driven client archetype — the client who cares less about formulation and more about the finished look — and explains what actually matters most to them when choosing an organic, low-tox colour service in Surry Hills.